Returns & Exchanges

We want you to love your Taylor Swift Store purchases, but if you are not completely satisfied, we offer a 30-day return window for all unworn and unwashed apparel. Please note that limited edition merchandise and digital media are final sale to ensure the exclusivity of our collections.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, download and print the prepaid shipping label provided via email to ensure tracked delivery to our warehouse.

• 3.
  Package With Care

  Place the items in their original packaging with all tags attached, and securely seal the box before attaching the return shipping label to the exterior.

• 4.
  Receive Your Refund

  After our team inspects your returned items, a refund will be issued to your original payment method within 7-10 business days.